Technology guides
These four guides cover questions we hear about AI, custom software, automation, and websites. Each includes research, questions to ask your team, and steps for planning a project.
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Each guide links to its sources and includes a checklist or project plan. The advice doesn’t depend on buying a particular vendor’s product.
Work through seven areas of AI readiness to decide whether an idea is worth testing and what you need to prepare first.
Compare buying, adapting, and building software when your current tools no longer fit. Learn how to plan a first release and account for long-term support.
Decide when an AI agent is worth trying, what it should be allowed to do, and how people will check its work. Includes a plan for a 60-day trial.
Learn how to make your website’s information easier for AI agents to find and read, and decide whether agents should be able to take actions on behalf of visitors.
Where the topics overlap
Whether you’re building an app or trying AI, you’ll need to understand the process, check the information it uses, and decide who will look after it. You’ll find those questions throughout the guides.
