Practical field guides

Make the next technology decision with better questions.

Four research-backed white papers for leaders evaluating AI, custom software, workflow automation, and the agent-ready web. Each guide turns a broad technology topic into a bounded decision and a practical next step.

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Choose the decision in front of you.

Every guide cites the underlying research, avoids vendor-specific prescriptions, and includes an assessment or implementation path your team can use.

10 pages · August 2026

AI Readiness Before AI Spend

A practical, seven-dimension framework for deciding whether an AI opportunity is valuable, governable, and ready for a bounded pilot.

  • A seven-dimension readiness model covering outcomes, workflow, data, technology, governance, people, and measurement
  • A scorecard that turns vague readiness concerns into a practical work list
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11 pages · August 2026

When Off-the-Shelf Stops Fitting

A decision guide for leaders who need to remove durable operational friction without creating an expensive new legacy system.

  • Signals that a current tool or workaround is no longer sufficient
  • A build, buy, configure, integrate, or modernize decision framework
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11 pages · August 2026

AI Agents at Work

A controlled path from deterministic automation and AI assistance to bounded agents that can act without outrunning policy, evidence, or human authority.

  • A clear distinction among deterministic automation, AI assistance, and agentic work
  • A business gate for deciding when an agent is justified
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10 pages · August 2026

Is Your Website AI Agent Ready?

A practical roadmap for making website content easier for agents to find and understand, then exposing useful capabilities without weakening access controls or user authority.

  • The jobs agents may try to complete on content, application, and commerce sites
  • A four-layer readiness model covering discovery, understanding, trust, and action
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A connected series

Readiness, applications, and agents belong in the same conversation.

AI initiatives depend on understandable workflows, reliable information, secure integrations, product ownership, and measurable operations. The four guides approach those foundations from different decisions.